Refunds
Refund and cancellation policy
This policy explains cancellation and refund principles for profile access, recommendations, and display plans.
Before payment
You may review public profile information before deciding whether to continue.
After payment
Once payment is completed and contact details are unlocked, the platform has provided information organization, recommendations, and contact access. Except where required by law or confirmed platform technical error, full refunds are generally not available.
Technical errors
For duplicate charges, missing orders, or failed unlock access after payment, contact support for review.
No outcome guarantee
The platform does not guarantee hiring, care outcomes, cooperation results, or continued relationship between users.